Admins can activate the notification channels available to users, meaning they decide which types of notifications users can enable for themselves, as well as determine the default notification options that users receive. While admins can activate channels, users can always set their own notification preferences in their Notification settings.

The admin notification settings are found under Administration > System Settings > Notifications, and managing them requires the "Manage system settings" permission.

Activate notification channels

The channels to activate are:

• Activate browser notifications: Users can opt to get notifications from their browser, e.g., Google Chrome, for specific events. Learn more in Browser notifications.
• Activate email notifications: Users can opt to get notifications in their email inbox for specific events. Learn more in System email notifications. Additional default configuration options are available; see below.
• Activate push notifications: Users can opt to get notifications on their mobile device for specific events. Learn more in Push notifications. Additional default configuration options are available; see below.
  • Show actual content in push notifications: Admins can optionally select whether push notifications display a brief preview of the content, like a teaser or description. If not chosen, the notification will show a generic message indicating a new notification.
  • Note: To enable push notifications for multichannel posts, you also need to activate them in the Multichannel settings. Learn more in Setting up channels for the Studio.

If the admins deactivate a notification channel, users won't be able to enable those notifications in their settings.

Configure default notification options

Admins can now set the default preferences for their platform, but users are not yet able to toggle notifications for their own accounts. This enables admins to manage the platform before the feature is available to users. Once admins configure the default notification options, notifications will be activated for users and start sending email and push alerts. Users won't be able to disable the notifications themselves until the feature is officially released.

Admins can choose which events users are notified about by default via email or push notifications. For each event, they can toggle whether users receive email or push alerts. Users can always edit these notification options themselves in their settings.

The options include:

If a user doesn't have permission for a feature, like events or kudos, those notification choices won't be shown to them in their settings.