Studio overview

The Haiilo's Studio is a powerful content creation and management hub designed to streamline and enhance internal communications within your organization. With a user-friendly interface and a wide range of features, the Studio enables users to efficiently create, edit, and distribute multichannel posts and newsletters tailored to their audience.

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Features

In the Studio, you will find:

  • Setting up communication channels: Your selected channels decide where and how you can distribute content to your employees. You have to enable each channel in the Administration. Learn more in this article:
  • Accessing the Studio: If you have permission to access the Studio, you can find the starting point "Studio" in the navigation bar.
  • Dashboard: The first view of the Studio is your Dashboard, which contains your drafts, published work, or other users' work waiting for your approval.
  • Studio Editor: You can create, review, and publish multichannel posts and newsletters in the Studio editor. You can use Haiilo AVA to help with content creation if it's been enabled and provide your content in multiple languages. Learn more in these articles:
  • Calendar: All Studio content on your platform is shown in the calendar, so you can easily plan your communications. You can drag and drop drafts into the calendar to publish/send them. Learn more in this article:
  • Analytics: The analytics for all published multichannel posts from your platform are included here, so you can understand the posts' reach and engagement. At the moment, there are no analytics for newsletters. Learn more in this article:
  • Receiving notifications for the Studio: You receive notifications when someone has selected you as an approver for their content. After you approve or reject it, the creator is notified of your decision. Learn more in these articles:

Permissions

These are the permissions related to the Studio:

  • Studio:
    • "Access Studio": Allows users to access and view the Studio and all its tabs.
  • Multichannel Posts:
    • "Multichannel administration": Allows users to manage the communication channels settings in the Administration.
    • "Create, edit and delete posts": Allows users to create and edit their own Multichannel (internal) posts.
    • "Publish posts": Allows users to approve, reject, publish, and unpublish Multichannel posts. A user without these permissions requires approval for their posts to be published. Alternatively, if a post's audience has been set to be one specific Page/Target Audience, an Admin of that Page/Target Audience can be selected as an approver despite not having publishing permissions, as long as they also have the post creator permissions.
      • This permission is required for users to be able to create posts in the Haiilo mobile app, as there is no approval flow on the mobile app.
    • "Target any audience": Allows users to select Everyone, individual users, and user groups as the audience of their Multichannel post. If this isn't enabled, users can only select Target Audiences/Pages as an audience for their posts.
  • Newsletters
    • "Create, edit and delete Newsletters": Allows users to create and edit their own newsletters.
    • "Publish Newsletters": Allows users to approve, reject, and send newsletters. A user without these permissions requires approval for their newsletters to be sent.
      • Alternatively, if a newsletter's audience has been set to be one specific Page/Target Audience, an Admin of that Page/Target Audience can be selected as an approver despite not having publishing permissions, as long as they also have the newsletter creator permission.
    • "Target any audience": Allows users to select Everyone, individual users, and user groups as the audience of their newsletters. If this isn't enabled, users can only select Target Audiences/Pages as an audience for their newsletters.

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