Push and in-app notifications on mobile

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  • Module: Social Intranet

There are two types of notifications in the Haiilo mobile app: push notifications and in-app notifications.

Push notifications

Push notifications can be received for new chat messages, published blog articles (if enabled), and multichannel posts (if enabled). To receive push notifications:

  1. An admin has to activate push notifications for the platform.
  2. A user has to enable push notifications in their Notification settings on the browser version of the platform.
  3. A user has to enable push notifications for the Haiilo app on their mobile device. In the app, you can configure push notifications by going to > Settings > Push notifications. 

Additionally, a notification badge can be displayed for chat messages and blog articles as follows:

  • For chat messages: The Haiilo app can also display a notification badge displaying the number of unread messages, which is displayed on both Android and iOS.
  • For blog articles on pages: A notification badge can also be shown as follows:
    • iOS: A badge without a number is displayed, regardless of the actual number of published blog articles.
    • Android: A badge with the number 1 is displayed, regardless of the actual number of published blog articles.

push notification for multichannel post.png

A push notification for a multichannel post

In-app notifications

In-app notifications are located in the notification bell in the upper right corner of the app homepage. When the icon is filled and contains a dot, it means that there are new unread notifications. You can mark all notifications read from the double checkmarks icon in the notifications tab.

notification bell on mobile.png

The mobile in-app notifications are different from the notifications in the browser. In the mobile app, there is one tab with fewer notifications. The following items trigger mobile in-app notifications:

  • You have been mentioned (@mention)
  • There is a new comment on content you have subscribed to
  • A colleague starts following you
  • You're invited to a community
  • You're invited to an event
  • Your request to join a community has been denied
  • A colleague requests to join a community you are an admin of
  • A blog article was published in a community or page you're subscribed to/member of
  • A new file has been uploaded to a community or page you're subscribed to/member of
  • A wiki article has been published/edited in a community or page you're subscribed to/member of

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