Example: Onboarding page

Starting at a new organization can feel a bit overwhelming with all the new information and faces to memorize: "Which of these 50 documents are you referring to? How many Toms can one company have?!" 

To make onboarding smoother and help new employees feel truly supported from the start, it's a great idea to create a dedicated onboarding page that gathers all the essential links and resources, making it easy for new team members to find what they need without digging through multiple intranet pages.

Objectives of your onboarding page

Before creating your page, consider its main objectives. The key focus should be on ensuring the information is relevant and useful for each new joiner.

  • Offering easy access to important information during the initial days and weeks, helping new joiners feel more supported and prepared from the start.
  • Centralizing onboarding information by providing a single source for key resources, processes, and contacts, either hosted on the page itself or linking to information on other pages.
  • Promoting connection and culture by creating an easy entry point into your company culture and internal networks, including connecting to other new hires for camaraderie and support.

Set up the onboarding page on Haiilo

We recommend using the following structure:

  • Content App (Start here): The starting point of your page. A "Welcome" section that introduces the onboarding process and includes links to the other apps and information on the page. Optionally, include a short intro video. See Example: "Welcome to our page" (Content app) for inspiration.
  • Wiki App (Agenda/Checklist): Share the overall agenda and the first days of company onboarding. Each article could list the onboarding workshops, documents, and tasks to attend, read, and complete for that day. This helps get employees up to speed while serving as a clear to-do list for each day.
  • Events App: If you're organizing events only for new joiners, you can conveniently use the events app to showcase them all in one easy-to-find spot. This includes new joiner breakfasts, afterworks, and similar.
  • Blog / Wiki app (Welcome posts): Short introductory posts or articles about the company, such as messages from leadership or HR, and key content about company culture, values, internal communications, tools, and communities for social connection. Global topics that new joiners might want and need to know to help them settle in comfortably.
  • Content App (Resources): Link to HR policies, company handbook, IT instructions, and process documents. Identify the must-reads for all new joiners and link them here. To avoid duplicating information that already exists on other pages, you can link to these pages using link button widgets, wiki article widgets, or tables in the rich text editor rather than creating new content on the onboarding page.
  • Content App (Contacts): The main important contacts in your organization for new joiners, like HR, IT, Legal, etc., along with how to reach them (such as through ticketing systems).
  • Forum App (Q&A): Allow new joiners to ask questions about the onboarding. This helps ensure these questions are documented as an FAQ for future new joiners. 
  • Form App (Onboarding feedback): A simple form with an open text field where new joiners can share their feedback about your onboarding process. Or, if you want something even easier, add a poll widget somewhere on the page. It's always helpful to keep feedback channels open, so you can continuously improve the experience.

Tips for an even better onboarding page

  • Control visibility: Consider setting the page to private so only invited users are subscribed to it. Current employees don't need access since this information should also be located on other pages.
  • Automate adding subscribers: Work with your IT to make subscriber management easier:
    1. If you sync your users and groups from a user directory, maintain a "New Joiners" group that automatically includes new hires, e.g., "StartDate is within 30 days". Auto-subscribe this group to the page both for visibility and subscription. Keeping new hires auto-subscribed ensures they stay informed.
    2. Automatically remove users from the group at the end of their onboarding period, e.g., when "StartDate is not more than 30 days ago". If your page is private, it will automatically unsubscribe users not in the allowed group, effectively enabling users to "graduate" from onboarding.
  • Global vs Regional: Depending on your organization, consider creating regional onboarding pages instead of a single global one if your onboardings are tailored to specific locations. This way, you can provide more targeted and relevant information for each region. 
  • Connect the intranet to onboarding: As part of your internal communications and tool introductions, remember to introduce the intranet! 🤩 Cover the pages and areas most important to users. You can also consider integrating the Complete profile widget on your onboarding page to encourage new users to complete their profiles and start engaging on the intranet. It helps create active and involved users from the start. 

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