It's so easy for intranet management to feel overwhelming, especially when you're already juggling a dozen other tasks. But the truth is, you don't have to spend hours on your intranet to make it an engaging and helpful resource. It's all about making smart, strategic decisions with the time you have.
This guide breaks down exactly what you can do based on the time you have to spend. Consider it your personal playbook, helping you get the most impact with the least amount of stress. When you show how your efforts boost business value—such as better engagement and smoother information sharing—you'll make a strong case for investing even more time in your intranet.
Feel free to pull tasks from other sections if you suddenly have more time one week. All of these ideas are valuable, and it's up to you to find the ones that work best for your schedule and organization.
If you have under 1 hour per week
These are all micro-tasks—quick, high-impact actions you can do in minutes throughout your week. They are designed to keep your intranet from feeling like a ghost town.
- The Daily "Pulse Check": Log in for just 5-10 minutes each day. Respond to a few comments, respond to a question, or acknowledge a user's post with a "like" or an emoji. This small act of presence shows your workforce that someone is listening and keeps the conversation going.
- The 5-Minute Scheduler: Use scheduling features to set up a blog article or Studio post for later in the week, including notifications to drag people into the intranet. This could be an HR policy announcement or a news update. This keeps the feed fresh without requiring you to be online constantly.
- The 2-Minute Tweak: Spend a few minutes fixing a broken link, archiving an old community, or editing misspellings or errors in a particular article. These small maintenance tasks keep the intranet tidy.
- Quick and Easy Timeline: Share an interesting external article on a community timeline or post a short update about a new process on a department page timeline. Using the timeline is a great way to provide quick value without having to create lengthy, curated content.
- The Poll-A-Minute: Create a simple, low-stakes poll on a fun topic like, "What's your preferred morning drink? (Coffee / Tea / Juice / Water)" or "Which season do you enjoy most? (Spring / Summer / Fall / Winter)". It's a quick way to boost engagement and interaction.
- Acknowledge and Applaud: Send kudos to recognize an individual or a team for a recent accomplishment. It only takes a minute to do, but it has a huge impact on morale.
While these steps can help you get started, creating a truly successful intranet that boosts engagement and delivers real business value takes more than just an hour a week. Think of these tasks as a basic foundation. As you find more time, we warmly encourage you to expand on this foundation and gradually move towards a more strategic, proactive approach.
If you have ~2-3 hours per week
With a little more time, you can move from reactive to proactive. Here, you start building momentum and creating content that is genuinely helpful and engaging.
- Weekly Content Planning: Spend 15-20 minutes at the start of the week looking at the company calendar. Are there any upcoming events, holidays, or birthdays? This helps you get ahead of the game and plan your content accordingly.
- Short-Form Content: Use about 30 minutes to create a brief, original piece of content. This could be an "On the Spot" Q&A with a team member, a summary of a recent event, or a short video message with recent news.
- A Weekly Community Callout: Create a post that asks a question to the whole workforce, such as "What are you working on this week?" or "Share a photo of your pet!" This encourages two-way communication and makes the intranet feel more social.
- "Quick-Guide" Builder: Find a common question people ask and create a simple, step-by-step wiki article on an appropriate page. This could be anything from how to submit a ticket to how to book a conference room.
- Maintenance, Always: Dedicate a solid block of time to cleaning up the intranet. Check for broken links, update outdated articles, and archive old content. A clean intranet is an easy-to-use intranet.
- Analytics Deep Dive: Go beyond a quick glance. Use 15 minutes to see which articles and pages are getting the most views. What content is nobody looking at? This data will inform what you should create more of in the future. Learn what to analyze in Evaluating metrics to enhance your intranet.
- Empower Your Peers: Find people in different departments and ask them to contribute a single post. This can be a huge time-saver in the long run and helps to make the intranet a truly collaborative space. Find content ideas in Turning viewing users into creating users.
If you have ~5-8 hours per week
This is where you can be truly strategic and run mini-campaigns. As a content leader, you can make a huge impact on internal communication.
- Monthly Content Calendar: Move from weekly to monthly planning. Look at the entire month's events and map out your content. This proactive approach saves time and ensures the intranet is a valuable communication tool. Use the Studio calendar to plan your comms.
- Themed Content Campaigns: Create a campaign around a specific theme, such as "Mental Health Awareness Month" or "Employee Appreciation Week." Create posts around this campaign to raise awareness. Update your theme or hero teaser to match. This will add depth and purpose to your content.
- The "Intranet Hero" Training: Identify a few key people, such as leaders, in different departments, and provide them with a 15-minute training session on how to post. Empowering others is the best way to scale your efforts.
- "Intranet Champion" Collaboration: Identify a few highly engaged employees and ask them to become "Intranet Champions" for their teams. This can involve a quick chat to show them how to share content, post updates, and encourage their colleagues to use the platform.
- The "Fresh Eyes" Audit: Spend a full hour looking at the intranet from the perspective of a new employee. Is everything easy to find? Are key documents organized logically? This helps you identify areas for improvement.
- Engagement Reporting: Put together a simple report for your manager or leadership showing key intranet metrics like top pages and most-liked posts. This shows the value of your work and your impact.
- Launch a Feedback Survey: Create a detailed survey or simple form asking for feedback on the intranet. What's one thing you love, and what's one thing you wish we had? This will show the community that their opinion matters. Discover the best way to approach this and get sample questions from Conducting effective intranet feedback surveys.
- Collaborate with a Key Stakeholder: Schedule a short meeting with one person from another department (e.g., HR, IT) to discuss their intranet needs and questions. This ensures the intranet is serving the entire company.
- Mobile-First Content Audit: Audit your most important content to make sure it's optimized for the mobile app. Customize the mobile Dashboard to make sure it's relevant for users. Refine content to be easy to scan and read on a smaller screen.
If you have ~10-15 hours per week
By this point, you're a true internal communications specialist. You can now focus on projects and larger campaigns that make a measurable impact.
- Quarterly Strategy Session: Start the quarter by creating a high-level content plan, identifying key themes for the coming months, and aligning your work with company-wide initiatives.
- Project & Campaign Management: This is the time for bigger projects. This could be a campaign around a new company value, a series of interviews with a specific department, or an initiative to get user-generated content from the team.
- Training & Empowerment: Empower others. This might involve creating comprehensive training materials for department-level content creators or establishing a system for user-generated content to be submitted and approved.
- Maintenance & Innovation: Use this time for site-wide improvements. You could redesign a key page, clean up the navigation, or research and implement a new feature that will improve the user experience.
- Launch an Intranet Adoption Campaign: Focus on driving engagement from people who don't log in often. This could be a small contest, a series of email newsletters highlighting key intranet features, or working with managers to encourage log-ins. This is a targeted campaign to "drag people in" and build a habit.
If you have ~20+ hours per week
Congratulations, you're a full-time IC professional! Your role is not just about managing an intranet but about maintaining a strategic internal communications platform.
- Strategic Planning & Leadership: Your time is spent aligning the intranet with the company's long-term business goals. You are working with leadership to plan major announcements, manage change communications, and advise on communication strategy.
- Big-Ticket Projects & Campaigns: You are running multiple, large-scale initiatives. This could be producing a quarterly video from the CEO, managing a company-wide feedback and response campaign, or launching an intranet-based training program.
- Collaboration & Relationship Management: Spend a significant amount of time meeting with other departments (HR, IT, Marketing, etc.) to ensure the intranet meets their needs and serves as a central hub for all internal communication.
- Measurement & Optimization: Your analytics work is now about proving ROI. You are creating detailed reports on engagement, reach, and business impact, using this data to constantly refine your strategy. This shows the intranet's business value and makes the case for continued investment in the platform.