Email Newsletters overview Beta

This feature is available for:

Don't know which module you're using? Find out here.

  • Module: Multichannel Communication
The feature(s) outlined in this article are currently in a Beta Testing Phase. As a result, they are not accessible on all platforms. For more information, visit our Client Community.

Haiilo's newsletter builder simplifies the process of creating engaging internal email newsletters. With our tool, you can easily design visually appealing newsletters customized for your employees using content from your platform. This ensures your message reaches them, whether they are on their desktop or mobile device.

email newsletter.png

Features

These are the features related to newsletters:

  • Email sender: The sender name in your emails is defined when you're creating the newsletter. The email address for your newsletter is no-reply@haiilo.com unless you have specified a custom email address for the Studio's Email communication channel. Learn more in this article:
  • Creating newsletters: All newsletters are created in the Studio editor. You can use Haiilo AVA to help with content creation if it's been enabled and provide your newsletters in multiple languages. Learn more in these articles:
  • Reviewing and sending newsletters: You might need to request approval for your posts before they can be published, depending on your permissions. Only those with publishing permission can send newsletters without needing approval. Approvers can review newsletters in the editor. Learn more in these articles:
  • Managing newsletters: Once an email newsletter is sent out, it cannot be edited, unpublished, or retracted.
  • Planning distribution in the Calendar: All newsletters from your platform are shown in a calendar or list view, so you can easily plan your communication. You can drag and drop drafts into the calendar to send them. Learn more in this article:
  • Email Analytics: At present, there are no analytics available for email newsletters.

Permissions

These are the permissions related to newsletters:

  • Studio:
    • "Access Studio": Allows users to access and view the Studio and all its tabs.
  • Multichannel Posts:
    • "Multichannel administration": Allows users to activate the email channel for Studio content in the Administration (required for newsletters) and set up a custom email address.
  • Newsletters: 
    • "Create, edit and delete Newsletters": Allows users to create and edit their own newsletters.
    • "Publish Newsletters": Allows users to approve, reject, and send newsletters. A user without these permissions requires approval to send their newsletters.
      • Alternatively, if a newsletter's audience has been set to be one specific Page/Target Audience, an Admin of that Page/Target Audience can be selected as an approver despite not having publishing permissions, as long as they have the newsletter creator and access Studio permission.
    • "Target any audience": Allows users to select Everyone, individual users, and user groups as the audience of their newsletters. If this isn't enabled, users can only select Target Audiences/Pages as an audience for their newsletters.

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