AI Assistant on mobile soon

Use the AI Assistant in the mobile app to find information and get answers based on your organization's content. The AI Assistant on mobile shares conversation history with the web experience, allowing you to continue conversations across devices.

You can set the AI Assistant's location by managing the mobile app's navigation menu items. The Assistant can appear in the nav bar or the Menu.

To use the AI Assistant, the feature needs to be enabled for your platform, and you need the "Access AI Assistant" permission.

Start a conversation on mobile

  1. To open the Assistant chat, select
  2. Select Start a new conversation or +, or access the chat history to find an existing conversation to continue. 
  3. Enter your question or request in the field.
  4. Select Send.

After you send a question, the Assistant generates a response based on the content it can access on your platform.

Additional actions

In addition to starting conversations, you can:

  • Continue conversations across web and mobile using a shared conversation history.
  • Review the sources used to generate an answer.
  • Provide feedback on answers using thumbs up and thumbs down actions.
  • Copy answers for use in other apps and workflows.

For more information about asking questions, following up on responses, and AI Assistant functionality, see Using the AI Assistant

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