Managing the mobile app via EMM/MDM

If you centrally manage mobile devices in your company, the mobile app can be made available to your users through Enterprise Mobility Management (EMM). For the sake of simplicity, we understand EMM as an all-encompassing term to include related disciplines such as Mobile Application Management (MAM) and Mobile Device Management (MDM).

In this article, you can find out which configuration options might be available for you. Most EMM providers that are part of the AppConfig.org community can be used for the mobile app and the mentioned options. It is essential that the EMM does not need its own SDK for the app, as Haiilo doesn't include an SDK.

Configure the mobile app for EMM

EMM features supported by the Haiilo mobile app

The mobile app supports a basic set of policies that can be enforced via EMM and are compatible with most EMM providers. These parameters are available for configuration:

Feature Key Type Default value
The EMM admin can preset the tenant URL tenantUrl String

example.coyocloud.com

The EMM admin can enforce that the app lock is being used enforceAppLock Boolean

false

The EMM admin can set a minimum complexity

  • LOW: 4-digit
  • MEDIUM: 6-digit
  • HIGH: Alphanumeric, min 8 characters
passcodeComplexity String, uppercase LOW
Set if biometrical unlock is allowed. biometricUnlockAllowed Boolean true

Additionally, there are a few differences between Android and iOS:

  • Android: Your EMM service should be able to read the configuration options from the app once the app is initialized in your EMM service.
  • iOS: You have to maintain the keys and values manually in the EMM service. Pay attention to upper and lower case.

Other EMM features

AppConfig.org recommends some EMM features that should be available to users without explicit implementation in the mobile app:

  • App tunnel (VPN)
  • Specify (app) encryption
  • Remote deletion of the app
  • Disabling screenshots
  • Prevent app backup

For more information, see the documentation from your EMM provider.

These functions aren't guaranteed to work reliably with the Haiilo app as they are only controlled from the outside.

Provide the mobile app for EMM

Companies with managed and private devices 

If your company allows both company-owned mobile devices (COD = Corporate Owned Device) and private ones (BYOD = Bring your own Device), the mobile app can be easily integrated into both concepts.

You can easily distribute the mobile app to your COD devices via EMM and instruct your BYOD devices to download and install the mobile app from the App Stores.

Special features for the white label app

A white label app can be deployed in the same way via your EMM provider. For iOS, you need to use Apple Business Manager, and for Android, Google for Work.

We need to activate your corresponding IDs and accounts for your white label app. Please contact our Service Desk for assistance.

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