Managing the mobile app via EMM/MDM

If you centrally manage mobile devices in your company, the mobile app can be made available to your users through Enterprise Mobility Management (EMM). For the sake of simplicity, we understand EMM as an all-encompassing term to include related disciplines such as Mobile Application Management (MAM) and Mobile Device Management (MDM).

In this article, you can find out which configuration options might be available for you. Most EMM providers that are part of the AppConfig.org community can be used for the mobile app and the mentioned options. It is essential that the EMM does not need its own SDK for the app, as Haiilo doesn't include an SDK.

Configure the mobile app for EMM

EMM features supported by the Haiilo mobile app

The mobile app supports a basic set of policies that can be enforced via EMM and are compatible with most EMM providers. The below parameters are available for configuration.

Additionally, there are a few differences between Android and iOS:

  • Android: Your EMM service should be able to read the configuration options from the app once the app is initialized in your EMM service.
  • iOS: You have to maintain the keys and values manually in the EMM service. Pay attention to upper and lower case.
Feature Key Type Possible values Default values
Preset the tenant URL tenantURL String - example.haiilo.app
Enforce the use of app lock enforceAppLock Boolean
  • true
  • false
false
Set password minimum complexity passcodeComplexity String, uppercase
  • LOW: 4-digit
  • MEDIUM: 6-digit
  • HIGH: Alphanumeric, min 8 characters
LOW
Set if biometrical unlock is allowed biometricUnlockAllowed Boolean
  • true
  • false
true

Define how webpages open in the app (including login)

preferredBrowser String
  • internal: Links open in the internal (embedded) browser
  • external: Links open in the external browser (Chrome/Safari)
  • edge: Links open on Microsoft Edge
internal

If you set the value to edge, please make sure your managed devices have Microsoft Edge installed. Otherwise, internal will be used as a default.

Other EMM features

AppConfig.org recommends some EMM features that should be available to users without explicit implementation in the mobile app:

  • App tunnel (VPN)
  • Specify (app) encryption
  • Remote deletion of the app
  • Disabling screenshots
  • Prevent app backup

For more information, see the documentation from your EMM provider.

These functions aren't guaranteed to work reliably with the Haiilo app as they are only controlled from the outside.

Provide the mobile app for EMM

Companies with managed and private devices 

If your company allows both company-owned mobile devices (COD = Corporate Owned Device) and private ones (BYOD = Bring your own Device), the mobile app can be easily integrated into both concepts.

You can easily distribute the mobile app to your COD devices via EMM and instruct your BYOD devices to download and install the mobile app from the App Stores.

Special features for the white label app

A white label app can be deployed in the same way via your EMM provider. For iOS, you need to use Apple Business Manager, and for Android, Google Workspace.

We need to activate your corresponding IDs and accounts for your white label app. Please contact our Service Desk for assistance.

Was this article helpful?

0 out of 0 found this helpful