Adding external users to communities

You can invite external people to join communities on your Haiilo platform. An external community member has permission to collaborate in the communities they've been invited to.

An external community member can see Communities and Events in the navigation bar. They can see:

  • Communities they have been invited to join and the content in those communities
  • Events hosted by their communities or to which their communities have been invited

external community member view.png

To invite external community members, you need to have at least these permissions:

  • "Access homepages"
  • "Access communities"
  • "Create communities"
  • "Edit communities"
  • "Invite external community members"

Invite a new external member

To invite a new external user to join a community:

  1. Go to Communities > select the community > Members
  2. Select Invite externals
  3. Enter the email addresses of the users you want to invite
  4. Select Invite

When sent, the invitation link is valid for 24 hours.

Invite an existing external member

To invite an external user who already exists on your platform to join your community:

  1. Go to Communities > select the community > Members
  2. Select Invite members
  3. Search for and select the external user from the list
  4. Select Select

Was this article helpful?