Inviting users to join communities

This feature is available with:

Don't know which module you're using? Find out here.

  • Social Intranet

Community admins can invite users to join their community. This allows you to ensure that your users are directly invited and informed of the existence of communities that might be relevant to them. However, community participation is always voluntary, so admins cannot force users to join their community.

While admins can invite users to every community, users can also freely join public communities or request access to protected communities from the Communities overview.

Invite users to join

  1. Go to the Communities overview > select your community.
  2. In Options, open the Members list.
  3. Select Invite.
  4. Choose what role you'd like the person(s) you're inviting to receive:
    • Members: Invite a member to join your community. A member can interact with content in your community but not manage anything.
    • Admins: Invite an admin to join your community. The admin can manage the content and users in the community.
    • Externals: Invite an external user to join your community. Learn more in Adding external users to communities.
  5. Select the users or groups you'd like to invite. You can search for users or filter to view only users by a certain location or department.
  6. Select Select to send the invites.

Invited users receive a notification that they've been invited to join a community.

The users you selected to invite will appear in the Members list with a "Pending invite" label to indicate their membership is pending. You can filter the list to display only the members who have been invited but are still pending.

invite community members.png

Send invite reminders or cancel invites

You can send a reminder invitation to a pending member.

  1. Filter the members list to only show users with pending invites.
  2. Select    > Send invite reminder for a user you'd like to remind.

Additionally, you can cancel an invite by selecting Cancel invite.

pending community invite actions.png

Notifications for joining a community

Every community member receives a notification once a community they're in reaches a specific number of members, which is considered a milestone. These notifications are sent when a community reaches:

  • 25 members
  • 50 members
  • 100 members
  • 200 members
  • 500 members

These community notifications are fixed and cannot be disabled.

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