You can edit published Multichannel posts that you are the creator of. You need "Access Studio", "Create, edit and delete posts", and "Publish posts" permissions to edit posts. Multichannel posts can only be edited in the browser version of your platform.

Alternatively, if you have moderator permission, you can access and edit all posts by enabling moderator mode in the Studio and reloading your browser.

Once a post requiring read confirmation from recipients is published, it becomes impossible to edit. Similarly, if a post is unpublished, it can no longer be edited.

Edit a post

1. Go to the Studio from the main navigation bar.
2. Find and open the post you want to edit from Dashboard > My published posts or by searching in the Calendar and selecting in the mini-preview.
3. Select Edit in the editor toolbar.
4. You can then edit the following areas:
   • Post title
   • Post text and its content
   • Add the post in additional languages or remove a language
   • Unpublish date
   • Teaser title, text, and image
   • Digital signage layout
   • Publish as
   • Add or remove the post to/from Featured Posts (Multichannel posts widget)
   • Add or remove the post to/from Digital Signage
   • Schedule a read confirmation reminder
5. When you're done making changes, select Publish changes. Alternatively, to revert to the original post, select Discard.

The original post creator and publish date remain the same even after a post has been edited. When a post is being edited, the current version of the post remains live until the changes have been published.

View an edited post

After a post is edited, the calendar mini-preview displays an Edited label. The editor also shows who made the last edit and when. An edited post is updated as follows:

• On the timeline: The post is updated with the new content but is only visible to the user after they reload their browser session. An Edited label is displayed next to the date and time of the initial publication.
• In the Features posts widget: The teaser title and text are updated.
• On MS Teams: The teaser title and text are updated.
• On Slack: The teaser title and text are updated.
• On Email: Any changes you make to a post sent via email are not applied to the email channel, as a sent email cannot be edited. No new email is sent either.