The Content Governance page helps you identify outdated or unmanaged pages and communities. This allows you to keep your platform clean and maintain content credibility. The data on this page considers the last six months.
You can use this page to detect inactive entities, identify ownership gaps, and prioritize cleanup efforts by impact.
For more information about the definitions of metrics, refer to Metrics Definitions for Haiilo Analytics.
Content governance
The page provides a central view of pages and communities that may require action. It focuses on two types:
| Type | Description | Why take action |
|---|---|---|
| Inactive pages/communities |
Pages or communities with very low activity. A page or community is considered inactive when it has fewer than 0.10 visits per subscribed user/member over the last 6 months. |
Low activity typically indicates that the content is no longer relevant or useful. Reviewing these pages and communities helps you decide whether to archive, move the content, or revive them. |
| Orphaned pages/communities |
Pages or communities without an active admin. A page or community is considered orphaned when its admin account has been deactivated or deleted. |
Without ownership, content is not maintained and becomes outdated over time. Identifying these pages and communities helps ensure that every space has a clear responsibility and that any space that is no longer needed is archived. |
Platform health table
The Platform health table provides detailed analytics for each identified page and community, enabling you to see the impact level this unmaintained content has on your platform and take action.
You can see all pages or communities, or filter by the ones you own. If a page or community you own isn't on the list, it doesn't currently need review.
The table displays the impact, name, visibility, creation date, visits, audience (subscribers/members), content items (timeline posts, blog articles, wiki articles), and whether the issue is Orphaned and/or Inactive. The metrics are based on data from the past six months.
Impact scoring
Each page or community is assigned an impact level to help you focus on the most important clean-up tasks:
- High impact: Affects a large audience or includes a high volume of content.
- Mid impact: Moderate reach or content volume.
- Low impact: Limited reach and fewer content items.
The impact score accounts for the amount of related content on the page or community, whether the audience is large, and whether the entity is public or private. For example, an inactive public page with fewer content items might still have a higher impact than a private community with more content, because public pages are more visible in search results.
Send review notification
You can send the admins of the identified pages or communities a notification to review their space using the icon. When you select the icon, you'll see how many admins will be notified and the message that will accompany the notification.
Notifications will be sent via the notification bell and email.