The global search

Haiilo's global search is your central tool for finding targeted content. Learn how it works in this article.


The search is located in the navigation or you can activate it via shortcut by pressing the "s" or "f" key. You are then directly in the search field and can enter your search term.

In the first step, you can use the quick search, which only searches direct hits from pages, communities, users and events. It is used for faster navigation through the system.


The search takes your permissions into account when displaying the results and shows you all content to which you have access rights.

This is the most important info you should know:

  • Full text search: If a specific search query is started beyond the quick search, Haiilo searches the entire system for you. In addition to all content built directly in Haiilo, documents and your individual and group chats are also searched.
  • Sorting: You get your results sorted by content type. For each type, the three most relevant search results are displayed. If the content you are looking for is not among the top three, you can click "Show all" to display all hits for that segment. Additionally, you can choose in which order the results should be displayed within the segments: Sorted by "Relevance" or by "Latest" (date). When sorting by recency, the most recently modified or uploaded content is at the top within the segment.
  • Filters: For a better overview in the often numerous search results, there are type-based filters per content type found, which make it easier to narrow down the results.
  • Umlauts: If a post contains the word "aesthetics", you will find the post under the spelling "aesthetics", as well as "aesthetics" and even "asthetics".
  • Multi-Language Support: Search also allows you to easily find items that support multiple languages by their language-specific names. So if a French colleague gives you a tip on a great site, you can finally find it without knowing the name in French.

Content types & sorting

We natively support the following content types with global search:

  • Blog articles
  • Users
  • Comments
  • Communities
  • Events
  • Files
  • Forums
  • Messages
  • Pages
  • SharePoint
  • Timeline posts
  • Wiki articles
  • Content app
  • Google Drive
  • List app


If you want to change the order of the content types, you can do this on your own. You can find out how to do this here.


Depending on the content type, all post types in which your search term was found are displayed. There are different type-based filter options for each content type, which make it even easier for you to narrow down your search.

  • Author: If you know who published the content you are looking for, this is the most accurate and fastest filter.
  • Location: This lists all pages, communities and events that contain the term you are looking for.
  • Created/Published/Modified: You can make restrictions here based on the time period, for example, set a filter to the most recent documents.


The selected filters are mapped in the URL. That is, if you click on a search result, go to the content, and click the browser's back button again, the previous search results will still be displayed. You can also link the search results to include a selection of results in your content.

Search operators

You can use the search operator * for a broader search result.

This means that if you search for "vacation" only, for example, you will only find results in which the word "vacation" occurs alone. Only if you search for "vacation*", you will also find results in which the word occurs as a part (e.g. "vacationdays").


Are there differences between "normal" and hashtag searches?

Yes, there are. We would like to show you the difference with an example:

The "normal" search in Haiilo always searches for the whole word you enter. That means: If you search for the term "marketing", all objects containing the word "marketing" will be found. Consequently also "#marketing", because "marketing" is a part of "#marketing".

If, on the other hand, you click on a hashtag such as "#marketing" or you enter the term with a hashtag in the search, only the spelling of this hashtag is explicitly searched for. So the search results here will not include results that say "marketing" without a hashtag.


When you search for a hashtag, you will also see if you are already following it. Here you can also easily enable or disable subscriptions to that hashtag.

Which file formats are searched?

The global search searches through different file formats to find the corresponding hits.

This concerns the following formats:

  • PDF
  • HTML
  • PlainText
  • RichText
  • XML
  • Apple Office
  • MS Office
  • Open office

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