Logging in or out

Log in

To get started with your Haiilo platform, visit your company's unique cloud URL, like example.haiilo.app. You'll then be taken to auth.haiilo.app to complete your login. Once you're logged in successfully, you'll be redirected back to your platform.

Haiilo offers different ways to log in:

  • Email address and password. You need to receive a welcome email with your access data before your first login to Haiilo.
  • Single sign-on (SSO). You use credentials from another software system, e.g., your company's IT environment.

A Haiilo login screen can look like this, depending on your platform's branding:

Screenshot_2023-04-04_at_10.27.13.png

The login page always features links to Haiilo's Imprint and Privacy Policy

Log out

You can log out of your Haiilo platform by selecting Log out from the user drop-down menu.

For our cloud customers, users who have logged in will be automatically logged out after 30 days of inactivity. The 30-day period starts on the first login and is extended based on the user's activities during that time. This ensures that the 30-day period only counts for user inactivity.

In rare cases, users may be automatically logged out after a cloud update.

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