Reports

The reports in Haiilo help you manage your digital home. Each report appears with a delay one day later in the Haiilo Administration area. Reports can be viewed with the corresponding permission under: "Administration" > "Access reports".

You can access "Reports" in the Administration area to view data on the following areas:

User accounts

This reports show you the development of registered users in your interface using their current account status.

Active users

This report shows you how many individual users were active each day. It records each time the page is actively accessed, regardless of whether users are permanently logged in. Each user is also only counted once a day, even if they access Haiilo more often.

An "Active User" in Haiilo is a user who has accessed the "/api/me" endpoint. This happens, e.g., when logging in or reloading a page. In short: logging in is enough for a user to be shown as active. Interaction with the system is not essential. 

Created content

Here you can get an overview of the content that has been created per day. The report records all named entities. In specific terms, this means: Each new element or each post that's added is also counted toward the data on that day.

Popular search terms

This report makes it possible for you to see what users in your Haiilo are interested in and, based on that, how they use Haiilo. You can see which are the popular search terms, as well as which sentences are often used.

Can I also add my own reports?

No further reports are currently included by default in Haiilo, but you have the option of integrating a tracking code. You enter this under "Administration" > "General settings".
 
Screenshot_2021-06-16_at_11.54.19.png

You can find out what you need to bear in mind and how it works here. Please remember that generating, managing, and indicating the results of this tracking are your responsibility.

 
Note:

In-depth insights can be gained by integrating an external tool. What elements you can track here in detail depends on what the respective provider offers and is outside our scope of influence. As a result, we recommend you call in a partner if you can’t find any experts in the field within your company.

Which elements can generally be tracked?

Broadly speaking: All elements with their own https address can also be tracked. Here are two examples to help illustrate this: 
  • A blog app or a wiki app has its own URL, so the number of clicks can be counted. 
  • For a single blog article, it’s not possible to track how often it was downloaded as, although it has an ID, it doesn’t have a URL.

Examples reports

To give you a feeling of what a report might look like, we can show you this example of an interface with around 150 user accounts. This client is very active and engages in 90% less e-mail communication, as they use Haiilo instead.

For data protection reasons, we're only able to show you two examples with neutral data (i.e., no "search queries" and "Popular search terms").

Active users

mceclip0.png

Created content

Screenshot_2021-06-16_at_11.57.55.png

Was this article helpful?