What wikis do I need to get started with Haiilo?
The answer here is relatively simple: Wherever there are the most questions from your colleagues and the greatest need for information for daily work. This concerns articles and instructions that are most frequently used or information to simplify processes. Well-structured wikis also help to encourage users to regularly visit your digital home.
Wikis need a relatively large amount of work to create them at the beginning. As a result, our recommendation is: Start with the most-used instructions, handbooks, and policies. For many companies, this means, for instance:
HR wikis with holiday requests, policies, expense claims and further training opportunities
Knowledge databases with letter templates, glossaries and instruction manuals
Service or help wikis, in which templates, FAQs or tips & tricks are brought together
How can I make wikis more attractive?
A standard wiki app basically consists of a rich text editor, in which you can add text, tables, pictures and videos. Don’t just use a block of text in your articles, but instead illustrate the content
with graphic elements.
If you switch to "advanced mode"
in a wiki article, you can add various widgets
. You can find this option on the article screen at the bottom right. You can now access the whole widget catalog
and add files or pictures as you see fit.
Add start article
There is the option of adding a start article. This gives your colleagues a short introduction as to what this wiki is about. It also makes it easier to see where to begin if there are a large number of subarticles.
This start article is then displayed instead of the overview: