Setting up a Form app

To use the Form app, you first have to set it up. You need to be an admin of the page or community and have "Manage apps of a page/community" permission to configure the app.

For information on showing your app's name in other languages, read Providing app names in other languages. However, the form in a form app is the same across all languages.

Set up the app

After adding a Form app, you can configure the following settings:

  • Name: Give your app a meaningful name that best reflects its topic and use case.
  • Activate this app: Activate the app immediately or leave it in the deactivated mode. A deactivated app is only visible to page or community admins. Learn more in Activating and deactivating apps.
  • URL: By default, the URL is generated from the app's name, but you can change it to something else. Any old links leading to the app won't work anymore after you change it.
  • Under General, you can configure general settings. Only the Form title field is mandatory:
    • Form title: Give the form a title that will appear in the form header and in notifications.
    • Description: Provide a description for your form so users know what it is about.
    • Submission limit: Check if you want to define the maximum number of submissions allowed per user. If checked, an additional field appears where you can insert the number.
    • Notifications: Select who should receive notifications in the platform when a new form is submitted: Admins or None.
    • See results: Check if users should be able to see the form's responses. If unchecked, only admins can see the responses.
  • Under Email notifications, you can configure notification options. The fields are optional:
    • Users: Select the users and/or groups to notify via email about new form submissions.
    • Email address: Optionally, input email addresses to notify about new form submissions. The email address doesn't have to correspond to a user account; it can be an external email.
      • The new submission email includes all the information provided in the form. We recommend carefully evaluating whether it is appropriate to notify an external email address based on the sensitivity of the information contained in the form.
    • Confirmation: Check the box if you want users to receive a confirmation email after submitting the form. The email includes all the information they provided in the form.

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