Transitioning from Old to New Haiilo Analytics: What You Need to Know

As we transition to the new Haiilo Analytics, we're excited to introduce various enhancements that will refine your experience. Your data will migrate automatically from the old analytics to the new analytics.

The table below provides a comprehensive overview of the pages, metrics, and widgets that are being introduced and mentions those that are being phased out.

Table of changes

 

What's new and enhanced?

What will be phased out?

Accessing analytics

There's a new entry point into the analytics displayed in the navigation bar: analytics icon.png

Anyone with analytics access - including page and community admins - can see the icon and access the analytics.

The Analytics button on a page or community will remain. It currently links to the old Analytics but will be updated to the new Analytics once the old Analytics are retired.

The button in the user drop-down menu leading to the analytics will be deprecated.

User Activity and Content pages

New User Activity and Content pages introduced to house the most important existing and new metrics:
  • Active Unique Users
  • Visits
  • Average Session Length
  • Created Content
  • Interaction
  • Content Performance

The Dashboard in old Analytics will be deprecated. The widgets from the dashboard have either been moved to other pages or deprecated.

Moved:

  • Adoption: Data represented in a different way on the User Activity page in the totals box
  • Active unique users: Data is represented in the new Active Unique Users widget
  • Active pages: Total number added to the Pages page
  • Active communities: Total number added to the Communities page
  • Session length widget: Added to the User Activity page as a historical graph
  • User activity graph: Extended and renamed to Active Unique Users widget, including:
    • Active users = Renamed from the previous Consuming users
    • Interacting users =  Interacting users in the new analytics don't include users who updated or created any type of content.
    • Creating users = New metric for users who created content. Updated content not included.
  • Created content graph: Moved to the Content page
  • Content performance: Moved to the Content page
  • Visits: Moved to the User Activity page, representation changed to historical graph
  • Top searches: Top phrases moved to the new Search page.

Deprecated:

  • Messages sent widget
  • User activity map
  • Audience
  • Top searches: Search terms

Content Details page

  • Totals section extended with additional metrics and attributes.
  • New Interaction widget introduced, containing data from the deprecated widgets.
  • Interaction widget extended with:
    • Shares
    • Average engagement rate
  • Views (Article) widget deprecated
  • Views (Share on timeline) widget deprecated
  • Views (Combined) widget deprecated

Communities & Pages Overview pages

  • Totals section introduced, with the total breakdown of communities/pages by type across the platform.
  • Creation date column added
  • Only my pages button added. Only available for an Analytics admin.
  • Only my communities button added. Only available for an Analytics admin.
  • My Pages and My Communities pages deprecated. In the new app, Pages/Communities and My Pages/My Communities have been merged, with owners able to access analytics for the pages/communities they own, and Analytics admins able to access analytics for all pages and communities
  • Average Engagement Rate deprecated.

Communities & Pages Details pages

  • Totals section introduced
  • New widgets added:
    • Active Unique Users
    • Page Usage Duration
    • Visits and Visitors
    • Interaction
    • Impact
  • Analytics for indiviudual apps added
  • Highlights section deprecated
  • Community Activity widget deprecated.

Homepages page

  • Totals section introduced, with the total breakdown of homepages by type across the platform.
  • Creation date column added.
  • Average Visit Duration moved to Homepage Details page.

Homepage Details page

  • Totals section introduced.
  • Average Usage Duration widget added.
  • Visits widget deprecated. "By application" analytics has been enhanced and will be available via drill-down in the Visit and Visitors widget.
  • Audience: Widget deprecated.

Search page

New Search page introduced, includes enhanced Top Search Phrases widget.
  • Search Terms widget deprecated. 

Mobile applications analytics

"By application" analytics has been enhanced and will be available via drill-down in the following pages and widgets:
  • User Activity / Active (Viewing) Users 
  • User Activity / Average Session Length 
  • User Activity / Visits 
  • Page Details / Visits and Visitors  
  • Community Details / Visits and Visitors 
  • Homepage Details / Visits and Visitors  
  • Page Details / Average usage duration Community / Average usage duration
  • Homepage Details / Average usage duration 
  • Visits widget deprecated.

Filtering

  • Due to the performance reasons, the capability to filter by custom date range was removed. Users are presented with a set of predefined options.
 

Export

  • Users will be given the capability to select data they want to export.
  • New fields will be added, including:
    • Content item publication date and time
    • Content item parent community/page ID
    • Content item ID
    • Content item URL
 

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