The chat feature works nearly identically across the mobile app and the browser version of your platform, allowing users with the "Write and receive messages" permission to seamlessly switch between the two. You can read instructions for using the chat on the mobile app in the regular chat articles. See the Chat section for more information.
That said, this article explains two distinct differences between the chat functionality in the mobile app and the browser.
Send voice messages
You can record and send voice messages in the mobile app chat.
- In the chat list, select a chat or group channel.
- Select or press on in the message field.
- Record your message and select to send it. If you need to cancel, select Tap to cancel.
When you receive a voice message, you can listen to it in the browser or mobile app chat. Currently, voice messaging cannot be disabled.
Reply to messages
You can reply to a specific message in the mobile app chat.
- In the chat list, select a chat or group channel.
- Press and hold on a message you want to reply to.
- Select Reply
- Write your reply and select to send it.
After your message is sent, you can see the replied-to message displayed above your new message in the mobile app chat and the browser chat.
Block file uploads and downloads (white label apps only)
If you use Haiilo's White Label Mobile App, you can block file uploads and downloads either for the entire app or just for the Chat. Learn more in Blocking file uploads and downloads.