Forum app overview

The Forum app allows users to post questions and open topics for discussion with other users in the page or community. It is useful when you need knowledge from a group or diverse perspectives on a subject. The most common use cases include a help forum, an FAQ forum, a platform for teams to agree on a particular approach, and a place for users to seek advice.

Read the Apps overview for general information on apps, including permission related to apps. Furthermore, refer to Adding apps for information on how to add an app.

an example of a closed forum thread.png

Features

These are the features of the Forum app:

  • Setting up a Forum app: You have to set up a Forum app to use it. You need to be an admin of the page or community and have "Manage apps of a page/community" permission to configure the app. Learn more in this article:
  • Starting forum threads: Everyone who can access a page or community where a forum app is located can start a new forum thread. Learn more in this article:
  • Replying to forum threads: Anyone accessing a page or community where a forum app is located can respond to an open thread. Learn more in this article:
  • Pinning forum threads: A page or community can highlight an important thread by pinning it to the top of the forum thread overview. Learn more in this article:
  • Closing forum threads: You can close a thread to indicate that it's no longer open for replies. When a thread is closed, only page or community admins and thread creators can post replies. Learn more in this article:
  • Deleting forum threads: You can delete your own forum threads if their content needs to be permanently removed. Page or community admins can delete other users' threads. Learn more in this article:

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