Ready to roll out your new intranet mobile app but not sure how to get your employees on board? A successful launch is all about generating excitement and making the process fun and easy.
This guide will walk you through a proven strategy for a smooth and engaging rollout, from building anticipation to keeping the momentum going long after the launch.
Focus on the goals
Before you dive into the details, get clear on what you want to achieve. A successful launch typically focuses on these key objectives:
- High Adoption: Ensure employees actually start using the app.
- Minimal Disruption: Make the start seamless so people can quickly get back to their work.
- Active Engagement: Encourage regular use and interaction with the new platform.
- Effective Training: Provide clear support so everyone understands how to use the new features.
Build anticipation
You want to get employees curious and involved before the app is even available. Here are a few ways to build excitement and make the rollout a success:
- Highlight the Benefits: Clearly communicate how the app will make everyone's work easier and faster. Focus on specific examples—like quicker access to information or simplified communication—that resonate with your team's day-to-day tasks.
- Appoint "App Influencers": Select a diverse group of well-connected employees to get early access to the app. Give them the chance to explore the features and become familiar with the benefits. They will be your best ambassadors, spreading positive word-of-mouth and encouraging their colleagues to join.
- Offer a Sneak Peek: Let a small group of employees try the app on a company tablet before the official launch. This lets you collect initial feedback and builds a sense of exclusivity.
Make the launch fun
Once you're ready to launch, make it as easy as possible for employees to log in for the first time. The best campaigns combine clear instructions with interactive, memorable activities.
Promotion and training
- QR Code Campaign: Create eye-catching posters, flyers, or even T-shirts with QR codes that link directly to the app download. Place them in high-traffic areas, for example, using digital signage, and make sure the materials clearly state the app's key benefits.
- Short, Engaging Videos: Offer brief, easy-to-follow video tutorials. These can highlight key features and offer valuable tips in a way that's much more engaging than a long instruction manual.
- In-Person Ambassadors: Have your project team or app influencers walk around with those QR code T-shirts. This encourages face-to-face conversations and allows them to personally help employees download and log in to the app.
Incentives and gamification
- Cupcake Stand: Set up a fun cupcake stand where employees can get a treat after showing they've logged into the new app.
- Wheel of Fortune: Offer a small prize, like company merchandise or a gift card, for every employee who downloads and signs up.
- Team Competition: For teams that don't have a desktop workstation, consider a friendly competition. Teams collect points for completing small daily challenges within the app, and the winners receive a prize like a team lunch.
If you plan to allow employees to use the app on their personal devices (BYOD - Bring Your Own Device), be proactive about addressing any privacy concerns. Clearly communicate your policies on data security, privacy, and tracking to build trust and encourage voluntary use.
Keep up engagement
The launch is just the beginning. To keep employees using the app, you need to make sure the content stays dynamic and relevant.
- Use the Mobile Dashboard: Use the app's dashboard to keep employees connected with new content, upcoming events, and important links.
- Ask for Feedback: Create a simple survey within the intranet or use your app influencers to collect feedback. This helps you understand what employees like and where further training or improvements are needed.
- Keep Content Fresh: Implement a strategy for daily news updates or new gamified challenges to keep the platform lively and give employees a reason to keep coming back.