Using a Multichannel Comms app

This feature is available for:

Don't know which module you're using? Find out here.

  • Module: Multichannel Communication with Modern Intranet

The Multichannel Comms app enables you to showcase posts that are specifically created in the Studio and targeted to the page where you use the app. This means that the Multichannel Comms app will only show posts for the page that was selected as the Audience of the post. The Multichannel Comms app can only be used on pages.

Multichannel posts will only appear inside the Multichannel app and not directly in the Timeline app of a page.

Set up the app

After adding a Multichannel Comms app, you can configure the following settings:

  • Name: Give your app a meaningful name that best reflects its topic and use case.
  • Activate this app: Activate the app immediately or leave it in the deactivated mode. A deactivated app is only visible to page or community admins. Learn more in Activating and deactivating apps.
  • URL: By default, the URL is generated from the app's name, but you can change it to something else. Any old links leading to the app won't work anymore after you change it.

multichannel comms app.png

Was this article helpful?

0 out of 0 found this helpful