Advocacy: Give feedback

As an Admin or Channel Manager you can give feedback on the posts that users propose. First, navigate to the Proposed feed and find the post you want to give feedback on:


You can leave feedback on your users' proposed posts in the Feedback section under the post in the Proposed feed.


Feedback can be given on any type of post in the Proposed feed. You can, for example, use the feedback section if you are planning to reject a post and want to provide the user with a reason for the post being rejected, or you can let them know if there was something incorrect in the post. Any feedback that is given is visible to the author of the post and the admins and channel managers.


When feedback is given on a post, the user who authored the post will receive an email notification about it. If the user wants to reply, they can navigate to their My Posts-page in Haiilo from a button in the email and respond in the Feedback section under the post. 


The admin who sent the original feedback will then receive an email notification with the user's response. Other admins and channel managers can see the feedback in the Proposed feed but will not receive emails about the feedback. Only the participants in the feedback chain will receive notifications about new comments.


Users can respond to the feedback even if the post has been rejected. Users are able to edit proposed posts that are still pending. 

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